Terms & Conditions – Perfect Dayze Ltd
Last updated: 9 December 2025
Company Information
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Perfect Dayze Ltd
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Registered in England and Wales
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Company Number: 10633255
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Registered Address
Oceana House First Floor
39-49, Commercial Road
Southampton
SO15 1GA
Orders and Payment
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Orders are subject to availability
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Payments processed via PayPal or EKM
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Prices include VAT where applicable
Delivery
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Estimated delivery times are shown at checkout
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Delivery charges calculated at checkout
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We are not responsible for delays outside our control
Returns & Refunds
See our Returns & Refund Policy for details.
Limitation of Liability
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We are not liable for indirect or consequential losses
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Liability limited to the purchase price of the product
Governing Law
These terms are governed by UK law.
Returns & Refund Policy – Perfect Dayze Ltd
Last updated: 9 December 2025
Returns Summary (Quick Guide)
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30 days to request a return from date of delivery
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Refunds processed within 5 working days of receipt and inspection
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Items must be unworn, unused, with all tags attached and original packaging intact
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Personalised and hygiene-sealed items are excluded
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Faulty or incorrect items are fully refundable
Your Rights
You have the right to:
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Return eligible items within 30 days of delivery (maximum)
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Receive a refund for goods that are faulty, damaged, or misdescribed
How to Return an Item
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Contact enquiry@perfectdayze.com within 30 days of delivery to request a return authorisation
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Items must be received by us within 30 days of delivery
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Items must be:
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Unworn, unused, and in resaleable condition
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With all original tags, stickers, and labels attached
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In original packaging with all boxes, dust bags, and accessories included
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We reserve the right to refuse or reduce refunds for items returned in a condition that does not meet these requirements
Refunds will be issued using the original payment method.
Exclusions
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Personalised, made-to-order, or perishable items are non-returnable unless faulty
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Items showing signs of wear, use, washing, odours, damage, or missing packaging will not be accepted
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For hygiene reasons, items with removed hygiene seals cannot be returned
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Return postage costs are the customer’s responsibility unless the item is faulty or incorrect
